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Vendor Comparison in Disaster Recovery as a Service

Information & Communications Technology
Cloud Computing

DRaaS is a cloud-based backup and recovery service that protects and recovers data from any manmade or natural disaster. It is the replication and hosting of physical or virtual servers by a third-party, to provide failover in the event of a disaster. Disaster can occur in many ways, such as communication failures, power outages, downtimes, data losses, fires, floods, hurricanes, hardware failures, software bugs, security breaches, service disruptions, nuclear actions, and terrorism. It is very critical for enterprises and consumers to protect their data for ensuring business continuity. DR services provided through the cloud minimize the Operational Expenditure (OPEX) and Capital Expenditure (CAPEX) incurred.

Cloud-based DR allows enterprises to store the data and operate their systems on the cloud. It also reduces the costs, speeds up recovery, and frees up resources for other business-critical tasks. Moreover, migration to cloud-based DR cuts the recovery process to hours from days and enables significant savings. For the successful implementation of DRaaS, it must include automated testing, failover, failback, and strong networking, which further ensures business continuity in case of natural or manmade disasters. The use of virtualized platforms for DR enables the addition of resources that can be deployed online when the disaster is detected; this further reduces the recovery time after a major failure. It had been observed that the DRaaS market is increasingly being adopted by enterprises due to its pay-as-you-go pricing model. This model reduces the Total Cost of Ownership (TCO) to a great extent, as the organizations need to pay only for the usage done over a period of time.

DRaaS helps enterprises eliminate the barrier of traditional DR solutions, by offering various benefits, such as flexible recovery options, lower Recovery Point Objective (RPO) & Recovery Time Objective (RTO), data security, and reduced costs. The major growth drivers for the DRaaS market include increasing adoption rate among SMEs, benefits of faster recovery & cost-effectiveness, and reduced complexities & automation capabilities. Some of the major challenges in the DRaaS market include difficulty in achieving security & compliance and increasing need for high network bandwidths. Factors, such as adequate site separation between primary & backup site and compatibility concerns of certain applications in the cloud environment are expected to limit the market’s growth.

The report on vendor comparison in DRaaS, based on MarketsandMarkets DIVE methodology reviews major players that offer cloud-based DR services, outlines the findings, and analysis on the basis of two broad categories: service offerings and business strategies. Each category carries various criteria, based on which, the vendors are evaluated. The criteria is provided below:

Service Offering

Business Strategy

Breadth of Offering



Industry Coverage








Inorganic Growth

Based on the extensive secondary and primary researches, key information about the vendor’s service offerings and business strategies were identified & gathered. After the completion of data gathering and verification process, the scores & weightages for shortlisted vendors against each parameter was finalized. After evaluating all the vendors, a comparison scorecard was prepared and each vendor was placed in the MnM DIVE matrix, based on their service offering and business strategy scores.

This report is instrumental in helping the stakeholders, such as DR service providers, system integrators, consultants, value-added resellers, third-party resellers, and technology partners, to make business decisions on DR service deployments.

The report covers a comprehensive study of the key DRaaS vendors, including Acronis International GmbH, Amazon Web Services, Inc., Axcient, Inc., Bluelock LLC, Cable & Wireless Communications Limited, CenturyLink, Inc., Cisco Systems, Inc., Datto, Inc., Evolve IP, LLC, Geminare Incorporated, HP Enterprise Company, IBM Corporation, iland Internet Solutions, Infrascale Inc., Iron Mountain Incorporated, Microsoft Corporation, NTT Communications, Peak 10, Inc., Recovery Point Systems, Sungard AS, TierPoint, LLC, Vision Solutions Inc., VMware, Inc., Zerto Inc., and Zetta, Inc.

To speak to our analyst for a discussion on the above findings, click Speak to Analyst

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